Over 6 years of experience as a support engineer and system administration, web hosting provider, broad experience in the software industry which includes Windows and Linux server administration, Web application administration and testing.
Over 6 years of experience as a support engineer and system administration, web hosting provider, broad experience in the software industry which includes Windows and Linux server administration, Web application administration and testing.
Each card is numbered 1 through 680. App allows user to add cards to both his 'Needs' and 'Has' lists, compare to other user's inventory, and live chat!.
Each time the user clicks on an image, the pictures are shuffled. The task for the user is to click on each image once and only once.
Friend Finder application is meant to simulate a simple dating app.
• High volume inbound calls in support of all three lines of business (Phone, Internet, Cable Television).
• Resolution of technical issues in relation to both hard issue (Equipment support / Software) and soft issues (Customer billing, education of features, correction of user error).
• Handle all service escalations as well as field technician dispatch when warranted. Billing/Sales: Billing issues, payments, account education, non-pay disconnect resolution, and adjusting/adding services.
• Specialization in issue de-escalation, customer empowerment through education and providing a positive experience for customers moving forward.
• Read blueprints and specifications.
• Monitor operations to ensure that they meet production standards.
• Recommend adjustments to the assembly or production process.
• Inspect, test, or measure materials or products being produced.
• Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.
• Positions parts and subassemblies by using templates or reading measurements.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.